Privacy Policy

Last Updated: July 26, 2026

1. Introduction

CUSTOM GRINDERS SALES, INC. ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, use our services, or interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.customg.shop (the "Site") or engage our consulting services. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our Site and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our Site or services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you fill out forms, contact us, request a consultation, or communicate with us. This may include your full name, email address, phone number, company name, job title, mailing address, and details about your technology requirements.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect your IP address, browser type, operating system, pages visited, referring URLs, and cookie data. See our Cookies section for more details.

2.3 Third-Party Information

We may receive information about you from third-party sources, such as business partners, marketing platforms, or publicly available databases. We combine this information with the data you provide to improve our services and better understand your needs.

3. How We Use Your Information

• Service Delivery: To provide and improve our consulting services.
• Communication: To respond to inquiries and provide support.
• Site Improvement: To analyze usage patterns and enhance user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Business Operations: For accounting, billing, and record-keeping.
• Security: To protect our systems and detect unauthorized activities.
• Marketing: With your consent, to send promotional materials and industry insights.

4. Legal Basis for Processing (GDPR/UK Residents)

If you are located in the EEA or the United Kingdom, we process your personal data under the following lawful bases:

• Consent: Where you have given explicit consent.
• Contractual Necessity: Where processing is necessary for contract performance.
• Legal Obligation: For compliance with legal requirements.
• Legitimate Interests: For our legitimate business interests.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with trusted service providers, professional advisors, in business transfers, or when required by law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. When retention is no longer necessary, we securely delete or anonymize your data.

7. Data Security

We implement appropriate technical and organizational measures including encryption (TLS/SSL), access controls, regular security assessments, and employee training to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have rights including access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent.

9. Cookies

We use essential cookies for proper Site functioning and analytics cookies to measure traffic. You can manage cookies in your browser settings.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

CUSTOM GRINDERS SALES, INC.
120 N 3RD AVE
CHATSWORTH, OH 30705
UNITED STATES

Email: support@customg.shop
Phone: +1 567-236-2735